Techno-Functional Consultant – Microsoft Dynamics 365 (F&O)

Techno-Functional Consultant – Microsoft Dynamics 365 (F&O)

Location: Lahore, Pakistan

Role Overview

Seeking a Techno-Functional Consultant to support and enhance enterprise systems within a large manufacturing environment using Microsoft Dynamics 365 Finance & Operations (including Supply Chain Management).

The role involves engaging business leaders across Manufacturing, Supply Chain, Finance, Procurement, and Logistics; translating business requirements into scalable solutions; educating non-technical stakeholders; and overseeing configurations, integrations, and process optimization in collaboration with the IT Director.

Key Responsibilities

• Gather requirements via workshops and map As-Is/To-Be processes across Operations, Production, Finance, Procurement, and Logistics.
• Configure and optimize Dynamics 365 modules: Finance, Supply Chain Management, Inventory & Warehouse Management, Production Control, Procurement & Sourcing.
• Govern master data (Items, BOMs, Routes, Vendors, Customers).
• Improve production planning, MRP, shop floor processes, and workflow-based automation.
• Coordinate with developers on X++ customizations, extensions, enhancements, and data migration.
• Support integrations via REST APIs, OData, Azure services between Dynamics 365 and MES, WMS, CRM, or third-party systems.
• Enable reporting and analytics through Power BI dashboards.
• Act as liaison between business users, technical teams, vendors, and leadership.
• Translate technical constraints into business terms and support IT Director in technology evaluations, solution design, and architecture reviews.
• Lead UAT cycles; develop BRD/FRD and process documentation.
• Support change management, user training, and ensure IT governance/security compliance.

Required Qualifications & Skills

• Bachelor's in Computer Science, Information Systems, Engineering, or related field.
• 3–5 years hands-on Dynamics 365 experience (Finance & Supply Chain modules).
• Manufacturing/Industrial sector experience.
• Understanding of ERP architecture; BOM, routing, production planning, MRP; inventory & warehouse operations.
• Knowledge of SQL, data migration/validation, business process mapping.
• Basic X++ concepts; API/middleware integrations.
• Power BI reporting; Azure exposure preferred.
• Experience in cross-functional enterprise environments.

Behavioral Competencies

• Strong communication
• Stakeholder management
• Analytical thinking
• Ownership mindset
• Ability to educate non-technical leadership
• Manage ambiguity
• Maintain client-facing maturity

Preferred

• Microsoft certifications (MB-300, MB-310, MB-330)
• Saudi manufacturing experience
• End-to-end ERP implementation exposure
• Arabic proficiency