Senior Solution Architect – Microsoft Dynamics 365 / CRM

Key Responsibilities

• Define and maintain the end-to-end solution architecture for Microsoft Dynamics 365 CRM-based solutions.
• Design scalable and secure solutions using Microsoft Dynamics 365, Dataverse, Azure and related Microsoft technologies.
• Lead technical architecture and design for new services, enhancements, integrations, and transformation initiatives.
• Review existing architecture and identify opportunities for optimization, modernization, and simplification.
• Design integration architecture between Dynamics 365, Databricks, enterprise applications, APIs, external systems, and data platforms.
• Define API, integration, data flow, authentication, and security architecture.
• Ensure appropriate application, data, integration, and infrastructure architecture principles are followed.
• Work closely with business analysts, developers, data architects, cybersecurity teams, infrastructure teams, and project managers.
• Review technical designs, solution architecture documents, integration specifications, and development approaches.
• Provide technical leadership and guidance to development and implementation teams.
• Ensure solutions comply with organizational security, data protection, governance, and architecture standards.
• Identify technical risks, dependencies, scalability issues, and potential points of failure.
• Support technical evaluations and provide recommendations on technology and solution options.
• Participate in architecture review boards and technical decision-making.
• Ensure high availability, disaster recovery, performance, scalability, and maintainability are considered in solution designs.

Technical Skills

• Experience: Minimum 10+ years in IT, with significant experience in solution/enterprise architecture
• Dynamics 365 CRM: Minimum 5+ years of hands-on experience
• Dynamics 365 expertise: Strong expertise in Customer Engagement (CE) and Microsoft Dataverse, including architecture, customization, security roles, business units, workflows, plugins, APIs, and integrations
• Azure: Strong experience with cloud architecture
• Enterprise integrations: Strong experience designing enterprise integrations using APIs, REST, messaging, and integration platforms
• Data architecture: Strong understanding of data architecture and integration between CRM and enterprise data platforms
• Databricks: Strong understanding of Databricks and modern data-platform architecture, sufficient to design and govern integrations with the data platform
• Microsoft technologies: Experience with Azure Integration Services, API Management, Logic Apps, Functions, Service Bus, Power Platform, and Power BI is highly desirable
• Identity and security: Strong understanding of Microsoft Entra ID, OAuth 2.0, SSO, MFA, RBAC, and secure API integration
• Enterprise architecture: Experience with enterprise architecture principles and architecture documentation
• Performance and reliability: Strong understanding of performance, scalability, high availability, and disaster recovery
• Communication: Excellent communication and stakeholder-management skills

Education

Bachelor's Degree in Computer Science or any related IT field

Preferred Certifications

• Microsoft Certified: Power Platform Solution Architect Expert
• Microsoft Certified: Dynamics 365-related certifications
• Microsoft Certified: Azure Solutions Architect Expert
• TOGAF or equivalent enterprise architecture certification