52652016-D365 Functional Consultant
Viva Energy AustraliaCompany Description
Do amazing work
A career with Viva Energy is more than just a job. It's a chance to join a group of people dedicated to supporting Australia's evolving energy and convenience needs. We're a leading retail, industrial and energy business, and we've been helping Australians reach their destination for more than 120 years.
Our plans for the future support Australia's energy transition to sustainable, lower carbon energy solutions. With our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience.
At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.
About Viva Energy
Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that's how we get the best outcomes.
Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.
About the Role
Join us as a D365 Functional Consultant and help shape how Microsoft Dynamics 365 supports our Retail business.
Working closely with business stakeholders, you'll translate business needs into practical D365 solutions that improve processes, increase efficiency and deliver genuine business value.
You'll combine your understanding of D365 with strong stakeholder engagement and business knowledge to continuously improve our existing environment and support the successful adoption of new functionality.
If you're a collaborative D365 professional who enjoys solving problems, improving processes and delivering solutions that make a difference, this could be a great next move. You can be based in Adelaide or Melbourne.
This role participates in an on-call roster, remunerated through a Viva Energy dislocation allowance.
Responsibilities
Gather Business Requirements
- Conduct workshops with stakeholders
- Analyse business processes and identify improvement opportunities
- Assist with documenting business requirements
System Configuration and Design Solutions
- Configure D365 modules to meet business requirements
- Recommend best practices and standard D365 functionality
- Prepare Functional Design Documents (FDD's)
Continuous Improvement
- Identify opportunities to optimise business processes
- Recommend new D365 features and enhancements
- Support system upgrades and release management
- Perform unit testing and support business users with User Acceptance Testing (UAT)
Requirements
- Proven experience as a Microsoft Dynamics 365 Functional Consultant
- Experience configuring D365 applications
- Experience gathering, analysing, and documenting business requirements
- Experience preparing Functional Design Documents (FDDs) and supporting end-to-end solution delivery
- Experience supporting testing activities, including Unit Testing and UAT
- Strong analytical and problem-solving capabilities
- Strong stakeholder engagement, facilitation, and communication skills
Nice to Have
- Degree qualification in Information Technology or related discipline
- Microsoft Dynamics 365 Functional Consultant certification
- Experience with Azure DevOps
- Exposure to Microsoft Power Platform, including Power Apps and Power Automate
- Experience working within Retail, Convenience, Supply Chain, or Logistics environments
Additional Information
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
You must hold full Australian working rights to be considered for this role. Unfortunately, Viva Energy is unable to offer visa sponsorship for this position. Applicants must have unrestricted rights to work in Australia.
Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.
Applications Close 20 November 2026
About Viva Energy Australia
Viva Energy Australia refines, imports, and distributes fuels, lubricants, solvents, and bitumen across Australia. The company owns the Geelong Oil Refinery and operates approximately 1,522 retail fuel and convenience stores under brands including Shell, Liberty Oil, Coles Express, OTR, and Reddy Express. It supplies approximately 25% of Australia's fuel and serves aviation, marine, mining, transport, defence, and industrial sectors.
Interested in this role?
Apply now to join Viva Energy Australia.