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About Shield
Shield is a national IT services platform that partners with regional IT service providers (ShieldCos) to help them scale while preserving their local leadership and culture. The company provides operational support, applied AI engineering, strategic M&A guidance, and long-term patient capital. It has developed Forge, an AI operating system for IT services that helps teams resolve support tickets, manage customer relationships, and deliver projects.
Industry
IT Consulting and Outsourcing
Headquarters
Tampa, Florida
Company size
51-200
Founded
2024
What we do
Managed IT servicesAI operations platformOperational supportApplied AI engineeringStrategic M&A supportHR and recruitingIT service platform
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