The first assignment
Ask what you would work on in the first three months. Request the product, project stage, team size, and responsibility you would own.
Ask what a good result would look like. Check whether the role covers implementation, support, product work, or a mix.
Learning and review
Ask who reviews your work and what happens when a task exceeds your experience. Find out how much time is available for learning and mentoring.
Request an example of someone who developed from a similar starting point. Check whether the firm supports both specialist and management paths.
Working conditions
Ask about travel, location, time zones, on-call duties, and weekend releases. Check how frequently these occurred in a recent month.
For partner roles, ask about billable-time targets and time between projects. For client roles, ask about the plan after go-live.
For vendor roles, ask about product releases and urgent customer support. For managed services, ask about customer workload and escalation cover.
Delivery quality
Ask how the team records decisions, tests changes, and stops a release when necessary. Request an example of a lesson from a recent problem.
Find out who owns documentation and handover. Ask how the team prevents important knowledge from resting with one person.
Compare offers
Write each answer down while it is fresh. Mark any uncertain detail and request a written answer before relying on it.
Compare pay alongside duties, support, travel, benefits, and working hours. Give each factor a weight based on your own needs.
Practice task
Your practice checklist
Tick off each task as you finish. Progress stays in this browser.
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Sources and further reading
Use these sources to check product details and find learning material. Check exam and course details before booking.
- Microsoft Learn: Dynamics 365
- Microsoft: roles in an implementation team
- Microsoft: exam retirement dates
Work examples are learning exercises. Duties and job titles vary between employers. How we write and update our guides.
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