Build useful AI skills for Business Central work
Updated 6 September 2026
Keep the business process and test evidence at the centre of your learning.
Choose the business problem
Start with a task such as finding information or preparing a draft response. Agree what a useful result looks like and who checks it before use.
Check the product context
Business Central features and access depend on the environment and current release. Read current Microsoft documentation before assuming a feature is available in a customer system.
Test the boundaries
Use invented data and try incomplete or conflicting information. Check permissions and record the response when the task cannot be completed. A clear limit is part of a useful design.
Connect learning to your role
Consultants can focus on process and adoption. Developers can focus on supported extensions and technical tests. Application owners can focus on priorities, risk, and ongoing support. Choose the work that matches your next responsibility.