Prepare for a D365 Copilot interview

Start with a defined task

Choose a task with a clear owner and result. Explain what the agent can access and what it can change. Use approved sample content for a personal demonstration.

Bring test evidence

Prepare questions with expected answer points. Include missing information, ambiguous requests, and attempts to access restricted data. Record failures and explain the changes you made.

Plan human support

State when a person must take over and who maintains the knowledge sources. Describe how users report an incorrect answer. Important record changes need suitable approval and recovery steps.

Be clear about experience

Separate a learning example from production work. Product features change, so use current Microsoft documentation and state the date and limits of your example.