Airline onboard retail solution built on Dynamics 365 Commerce. Passengers can pre-order through their own AI agent, the airline website or app, a gate kiosk or the in-flight app, and every order lands as one Dynamics 365 Commerce order with the same menu, price rules and loyalty. Crew run the flight on one device (open flight, seal checks, order inbox, seat map, serve and sell, close flight) even offline; payments are held at order and captured when served via Adyen; and care cases flow into Dynamics 365 Contact Center with Copilot context. Supply chain tracks every cart with a sealed chain of custody.
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Products from Amicis Solutions
Explore the Amicis Solutions product portfolio for Dynamics 365.
3 products
Hospitality Cloud module that extends Dynamics 365 Commerce into a unified restaurant platform. It brings POS, kiosks, table layouts and seat-level ordering together with kitchen display, production management, recipe costing, coursing and allergen tracking, with D365 Finance as the data foundation. Built for single sites through global restaurant brands that need centralised configuration, security and analytics.
Retail Cloud module built on Dynamics 365 Commerce for shift management and advanced cash handling across store estates. It digitises shift handovers, logs, checklists and incident reporting, automates cash drops, pickups and end-of-day reconciliation with smart safes and POS (multi-currency), and gives HQ real-time dashboards and alerts on shift status, cash positions and variances, with D365 Commerce HQ and Finance as the data foundation.
About Amicis Solutions
Amicis Solutions publishes software for Microsoft Dynamics 365 and Power Platform.
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