Power Platform-based accelerator for Dynamics 365 Sales and Marketing enabling unified commerce, loyalty program management, multi-tier card segmentation, promotional campaigns, and customer analytics.
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Customer service products for Dynamics 365
Compare independent apps, connectors and industry solutions from verified vendor sources.
17 products in customer service
Power Apps solution for winery businesses to manage customer and prospect visits, tour planning, visit requests from multiple channels, and integration with retail operations.
An app that automatically sends shipment alerts via email to customers when a sales shipment is posted in Business Central, including tracking links for real-time package tracking.
A no-code self-service portal for Business Central customers to track orders, access invoices, quotes, and documents with real-time data synchronization. Reduces support load and improves customer transparency.

Manages customer and vendor complaints with customizable complaint types, status workflows, task assignment, document linking, and automation of related documents such as credit memos and returns.
AI-driven construction management system integrated with Dynamics 365, offering project scheduling, work order tracking, vehicle inspections, job costing, invoicing, and mobile field access for dispatchers, drivers, project managers, and finance teams.
A no-code, low-code portal platform for Dynamics 365 enabling customers to build customized portals with drag-and-drop interfaces, role-based access, workflow automation, and real-time data integration without technical coding expertise.

Optimizes customer communication with phonetic customer search, quick customer creation, article search, document history, and direct order creation during calls.

A connected EPOS (point-of-sale) system that integrates retail and trade operations with accounts software, stock control, and online sales platforms. It links to Microsoft Dynamics 365 Business Central and other accounting packages for unified data management across multiple locations.
A cloud-based point-of-sale system built for retail and service businesses, fully integrated with Microsoft Dynamics 365 Business Central for real-time synchronization of sales, inventory, and financial data across stores and omnichannel operations.
Navigation toolbar for Dynamics 365 and Power Apps that enables users to easily access related records and information with customizable buttons and color-coded indicators.

A Microsoft Dynamics 365 Business Central extension designed for software license distributors, providing license activation, renewal management, reseller network coordination, integrated e-commerce capabilities, customer loyalty automation, sales process management, and reporting.
A CRM solution built on Microsoft Dynamics 365 platform, purpose-built for energy suppliers and utilities to manage customer relationships, sales, service, and operations.
Omnichannel communication app integrating SMS messaging within Dynamics 365 CRM, enabling sending, receiving, scheduling, and automating SMS messages without leaving the CRM interface with conversation tracking and personalized messaging capabilities.
Dynamics 365 Business Central add-on that provides AI-driven support powered by ChatGPT to offer instant, intelligent assistance for error messages and feature guidance, enabling users to resolve issues quickly.
Microsoft-native Digital Adoption Platform for Dynamics 365 providing role-based, in-app guidance and training to drive user adoption. Deploys as a managed solution without browser extensions and supports the entire Dynamics 365 family including Sales, Field Service, Customer Service, Marketing, Finance, Supply Chain, Commerce, Human Resources, Project Operations, and Business Central.

Microsoft Marketplace-certified app integrating WhatsApp Business directly into Dynamics 365 CRM, enabling real-time customer communication with smart replies and context-aware messaging powered by InoWiz AI.
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