Verified Anonymous Profile
Technical Support Engineer (Dynamic ERP)
[redacted] · 12.7 years experience
Open to opportunitiesSummary
An experienced technical professional with a diverse background spanning data analytics, business intelligence, software development, and database management. Demonstrates expertise in designing enterprise reporting frameworks, implementing data governance standards, and leading cross-functional analytics initiatives. Combines strong technical proficiency in modern data platforms, cloud services, and programming languages with strategic capability in stakeholder engagement and performance measurement.
Experience areas
Business Intelligence & Analytics LeadershipCurrentData Strategy & GovernanceCurrentEnterprise Reporting & DashboardsCurrentFull-Stack Software DevelopmentCurrentCloud Data Platforms & IntegrationDatabase Management & MEALGeospatial & Research Technology
Work experience
Employer names withheld for privacyTechnical Support Engineer (Enterprise ERP)
- Designed and implemented organisation-wide reporting standards and data management frameworks
- Developed executive dashboards and performance scorecards supporting operational and strategic planning
- Established robust data quality assurance processes across multiple business units
- Managed cross-functional data integration projects involving finance, operations, customer services, and external partners
Technical Support Engineer (Cloud Collaboration Platform)
- Provided technical support to enterprise clients on identity management, messaging, and collaboration platforms
- Delivered solutions across multiple cloud services and commercial line-of-business applications
Full Stack Developer (FinTech)
- Developed RESTful APIs for payment utility mobile application backend
- Designed UI/UX interface for payment utility platform
Software Development Consultant
- Built merchant application from specification through deployment on cloud infrastructure
- Delivered scalable software solution hosted on major cloud provider
Associate Software Engineer
- Developed core Java APIs and backend components on weekly delivery cycle
- Led technical team and delivered software solution addressing agricultural and community challenges
Research Consultant
- Implemented geospatial API configuration for remote data capture in agricultural research
- Managed relational database for monitoring, evaluation, accountability and learning (MEAL)
Database Manager
- Managed project database for international health initiative testing disease control protocols across multiple regions
- Supported data management for WHO-signature research project
Skills
Java.ioJavaScriptSQLPythonData Strategy & GovernanceBusiness Intelligence LeadershipPower BITableauData VisualisationData Quality ManagementReporting Framework DesignKPI & Performance MeasurementExecutive ReportingData Engineering & IntegrationAzure Data PlatformStakeholder EngagementProgramme Monitoring & EvaluationData Science & Predictive AnalyticsAgile Delivery MethodologiesRisk & Compliance ReportingUI/UX developmentCI/CD technologyBashPowershell
This profile is fully anonymous. Identity is shared only when the candidate chooses to, after an employer requests contact through D365 Market.