Senior Microsoft Dynamics 365 & Power Platform Consultant

Summary

An experienced Senior Microsoft Dynamics 365 and Power Platform Consultant with 10+ years of expertise delivering enterprise business solutions. Specialises in cloud-native application development, data architecture, enterprise integrations, and AI-powered automation across the Microsoft ecosystem. Proven technical leader skilled in solution architecture, governance, security, and mentoring cross-functional teams.

Experience areas

1. Senior Microsoft Dynamics 365 & Power Platform Consultant

   • Architected enterprise-grade Power Platform and Dynamics 365 solutions with governance, security, and scalability standards aligned to business requirements.
   • Designed AI-powered conversational agents and copilots using Copilot Studio and Azure OpenAI to automate customer service and business workflows.
   • Established Application Lifecycle Management (ALM) strategies using Azure DevOps, Power Platform Pipelines, Git, and controlled deployment processes.
   • Implemented enterprise governance models using DLP Policies, CoE Starter Kit, Managed Environments, and environment strategies; led technical architecture reviews and mentored development teams on best practices.

2. Senior Microsoft Dynamics 365 Power Platform Developer

   • Engineered custom C# plugins, Custom APIs, and JavaScript/TypeScript extensions for Dynamics 365 Sales and Customer Service requirements.
   • Developed responsive PCF Controls using React and TypeScript to extend Model-Driven App functionality; built Canvas Apps and Power Automate cloud flows integrated with enterprise systems.
   • Designed scalable Dataverse schemas with custom tables, relationships, Business Rules, and Business Process Flows; optimised Web API queries and data operations for performance.
   • Implemented Azure DevOps CI/CD pipelines to automate solution deployment; developed Power BI dashboards and semantic models using DAX and Power Query.

3. Microsoft Dynamics CRM Developer

   • Customised and configured Microsoft Dynamics CRM Sales and Customer Service solutions including entities, forms, views, charts, dashboards, and business processes.
   • Developed server-side C# plugins and client-side JavaScript customisations for form events, validations, and dynamic user-interface behaviour.
   • Integrated Dynamics CRM with SharePoint Online for document management, collaboration, and security requirements.
   • Configured CRM workflows, Business Rules, and Business Process Flows; developed data integrations using OData, JSON, and Web APIs to synchronise with external applications.

Skills