Senior Functional Consultant – Dynamics 365 Retail

Summary

An experienced enterprise ERP leader with 17+ years of progressive expertise in Dynamics 365 Finance & Operations, retail commerce technology, and system integration. Specializes in large-scale POS implementations, supply chain management, and multi-country retail programs. Currently building advanced capability in generative AI, LLMs, and agentic systems through postgraduate study.

Experience areas

1. Senior Functional Consultant – Dynamics 365 Retail

   • Led enterprise-level solution architecture and functional consulting for large-scale retail implementations
   • Designed and executed system integration initiatives across APIs, Azure Logic Apps, and middleware platforms
   • Translated complex business requirements into detailed Scope and Functional Design Documents
   • Directed transactional integration programs including TLOG and BOM aggregation

2. Senior Functional Consultant

   • Spearheaded supply chain management implementation initiatives across ERP platforms
   • Directed third-party logistics warehouse integration programs to optimize logistics coordination
   • Established customer integration frameworks enhancing data consistency and relationship management

3. Senior Manager – ERP

   • Directed large-scale retail POS implementation across multiple locations with seamless operational continuity
   • Managed customer integration programs and delivered continuous ERP support ensuring system stability
   • Implemented structured workflow enhancements reducing operational inefficiencies

4. ERP Consultant – Dynamics AX Retail

   • Supported POS implementation for international retail operations, ensuring alignment with operational requirements
   • Contributed to development of AX POS solutions including inventory tracking and retail billing functionality
   • Enhanced customer integration capabilities improving data synchronization across retail platforms

5. Senior Consulting Analyst – NAV & LS Retail

   • Delivered Navision and LS Retail implementation and enterprise support for large-scale retail organization

6. Assistant Manager – IT

   • Executed Navision ERP implementation and multi-store POS rollout across retail locations

7. ERP Consultant

   • Managed ERP configuration, deployment support, and user training initiatives

8. ERP Consultant

   • Executed LS Retail rollout for supermarket retail operations

9. Java / J2EE Developer

   • Contributed to enterprise application development and system integration projects

Skills