[redacted] Specialist

Summary

An experienced ERP functional consultant with 13 years of enterprise resource planning expertise, including 9 years specialising in Microsoft Dynamics 365 Finance & Operations. Demonstrates deep proficiency across supply chain, procurement, inventory, and financial modules, with a strong track record in implementation, testing, user enablement, and post-go-live support for global, multi-entity environments.

Experience areas

1. [redacted] Specialist

   • Provided production support for process manufacturing environments

2. Senior Digital Functional Consultant

   • Led end-to-end functional testing aligned with [redacted] requirements and pre-production readiness validation
   • Prepared and validated test scripts across functional and technical specifications
   • Delivered user training and managed post-go-live support activities
   • Tracked and resolved functional and technical issues through ticketing systems
   • Supported Procurement & Sourcing, Advanced Warehouse Management, and Sales & Marketing modules

3. Lead IT Analyst

   • Provided functional support for ERP processes in a trading [redacted] environment

4. Lead SCM Consultant

   • Delivered Supply Chain Management functional support in a process manufacturing environment

5. AX Functional Analyst

   • Executed end-to-end functional testing and prepared detailed test scripts for rollout validation
   • Validated production releases and supported rollouts across multiple legal entities
   • Conducted user training and managed security role assignments and configuration
   • Tracked and resolved issues through development operations platforms
   • Supported Accounts Payable, Accounts Receivable, Procurement, Product Information Management, Inventory, and process manufacturing modules

6. D365 F&O Functional Consultant

   • Configured Procurement & Sourcing, Inventory, Sales & Marketing, and Customer Service Management modules for a chemical industry implementation
   • Prepared Functional Design Documents following vendor standards
   • Executed functional testing, prepared test scripts, and resolved user-raised issues
   • Supported Accounts Payable, Accounts Receivable, Product Information Management, Master Planning, and Production Control

7. AX Functional Consultant

   • Delivered D365 F&O support across multiple countries in the Middle East
   • Prepared functional design, functional requirements, fit-gap, configuration and user documentation
   • Resolved support issues across Procurement, Inventory, Product Information Management, Sales, Accounts Payable and Accounts Receivable modules

8. Implementation Executive

   • Supported ERP implementation and ongoing support activities

9. Junior [redacted] Analyst

   • Contributed to ERP implementation and support for a discrete manufacturing organisation

Skills