[redacted] Specialist 1

Summary

An experienced development and merchant acquisition professional with over 19 years in payment solutions, fintech, and sectors across NCR region. Demonstrates strong expertise in POS acquiring, payment gateway operations, and team leadership across multiple high-growth companies. Known for building merchant portfolios, cross-selling initiatives, and coordinating with internal and banking partners.

Experience areas

1. [redacted] Specialist

   • Conducted daily open-market visits to develop [redacted] development pipelines
   • Coordinated cross-functional internal teams for merchant onboarding
   • Managed merchant portfolios and identified cross-sell opportunities
   • Resolved service-related issues and maintained merchant satisfaction

2. Key Account Manager – Enterprises [redacted]

   • Acquired key merchants across large chains and regional segments for payment solutions
   • Executed growth strategies to increase revenue from acquired accounts
   • Coordinated with aligned financial institutions for merchant enablement
   • Managed cross-product sales and maintained merchant relationships

3. Manager

   • Recruited and trained resellers, DSAs, and field officers to generate payment gateway and app-based acquiring [redacted]
   • Coordinated with payment gateway operations and onboarding teams
   • Built relationships with multiple aligned financial institutions
   • Maintained merchant service excellence and drove team performance against targets

4. Relationship Manager – Payment Gateway

   • Recruited and trained resellers and field officers for POS merchant acquisition
   • Generated direct market sales for payment gateway acquiring [redacted]
   • Coordinated with back-office and onboarding operations
   • Built and maintained partnerships with multiple financial institutions

5. Relationship Manager – [redacted] Sales

   • Sold [redacted] products and forecasted monthly/annual sales targets
   • Led front-line sales teams to achieve [redacted] goals
   • Drove sales initiatives to meet and exceed revenue targets

6. Unit Manager – [redacted]

   • Recruited and trained [redacted] agents for [redacted] generation
   • Managed team motivation and performance against specified targets

7. Associate Manager – Training & Development

   • Trained newly recruited sales executives for sales and relationship management
   • Coordinated with brokering companies for team motivation and target achievement

8. Relationship Manager – Financial Products

   • Sold diversified financial products including [redacted] mutual funds, and credit cards

Skills