Dynamics Support Consultant (D365 Finance & Operations)

Summary

An experienced Microsoft Dynamics 365 and Power Platform consultant with expertise in enterprise business solutions. Skilled in Dynamics 365 Finance & Operations customization, CRM configuration, Power Apps development, and production support. Demonstrates strong technical problem-solving abilities, including debugging, performance optimization, and API integration for large-scale implementations.

Experience areas

1. Dynamics Support Consultant (D365 Finance & Operations)

   • Customized Dynamics 365 Finance & Operations using X++ extensions, table extensions, and UI enhancements for enterprise clients
   • Delivered ongoing integration and production support, resolving high-priority incidents and performing advanced debugging and code analysis
   • Designed and optimized batch jobs and automated workflows; wrote and optimized SQL queries for data validation and performance tuning
   • Developed and enhanced SSRS reports with third-party provider controls and conducted functional and technical testing

2. Junior Dynamics 365 & Power Platform Developer

   • Developed Power Apps (Canvas) solutions to support internal business workflows and task automation
   • Built Power Automate flows for approvals, notifications, and automated task handling; configured Dynamics 365 CRM entities, forms, and views
   • Managed Dataverse and SQL databases for business data management and validation; created dashboards and reports
   • Supported web integrations and portals using HTML, CSS, JavaScript, and WordPress; assisted with testing, debugging, and deployment

3. Dynamics 365 CRM Trainee Consultant

   • Configured and customized Dynamics 365 CRM entities, forms, views, business rules, and workflows across Sales, Customer Service, and Marketing modules
   • Managed Dataverse data model and relationships; configured security roles, field-level security, and access controls based on business hierarchy
   • Provided day-to-day CRM support, issue resolution, and system optimization for enterprise users
   • Developed and maintained Power Platform solutions integrated with Dynamics 365 CRM

Skills