Dynamics 365 Developer

Summary

An experienced Dynamics 365 Developer and Functional Consultant with 3+ years of hands-on expertise in enterprise CRM and ERP solutions. Skilled in configuring and customising Dynamics 365 across Customer Service, Finance & Operations, and Power Platform components (Power Apps, Power Automate, Power Pages, Power BI). Strong technical background in C#/.NET plugin development, TypeScript/PCF components, and CI/CD delivery using Azure DevOps.

Experience areas

1. Dynamics 365 Developer

   • Configure and customise Dynamics 365 CE solutions across Dataverse, model-driven apps, forms, views, business rules and plugins
   • Develop custom C#/.NET plugins to enforce business logic and improve data integrity
   • Build and enhance Power Pages portals for consumer and member-facing journeys
   • Create custom PCF controls in TypeScript and manage CI/CD delivery using Azure DevOps and Power Platform Pipelines

2. Dynamics 365 Consultant

   • Monitored, triaged and resolved production issues across Dynamics 365 Customer Service, SharePoint and Power Platform during go-live
   • Redesigned and fixed Power Pages web pages using HTML5, CSS, jQuery and Liquid templating
   • Diagnosed and resolved Dual-write synchronization issues in partnership with Finance & Operations teams
   • Managed change requests and development tasks via Azure DevOps

3. Functional Consultant, Senior Associate

   • Led functional implementation activities for Dynamics 365 Finance, including solution configuration, data migration planning and module testing
   • Configured Acquire to Dispose stream and executed configuration across Fixed Assets, Asset Management, System Administration and HR modules
   • Delivered Train the Trainer sessions and spearheaded Level 1 post-go-live support, managing support tickets across a five-week period

4. Associate Consultant

   • Designed and developed Dynamics 365 and Power Platform solutions for client demonstrations across multiple industries
   • Built Power Apps and custom scripts using JavaScript, jQuery and Power FX to demonstrate platform capabilities
   • Gathered and translated business requirements into technical specifications
   • Facilitated training sessions and technical workshops with clients

Skills

Certifications

• Microsoft Certified: Dynamics 365 Developer