Digital Transformation & ERP Regional Support Officer
Amman, [redacted] · 16 years experience
Open to opportunitiesSummary
Senior ERP Consultant with 15+ years of enterprise ERP consulting and digital transformation experience. Over 6 years of hands-on Microsoft Dynamics NAV functional consulting delivering 20+ successful ERP projects across Finance, Supply Chain, Manufacturing, Procurement, Warehouse Management, Inventory and CRM. Progressed into a global ERP leadership role leading enterprise process governance, Oracle JD Edwards regional support across 25 countries, international ERP deployments, and product ownership for a Logistics platform serving 7,000+ users. Currently pursuing Microsoft Dynamics 365 Business Central Functional Consultant (MB-800) certification while expanding expertise in Microsoft Copilot, AI capabilities within Business Central, and Microsoft Power
Experience areas
Work experience
Employer names withheld for privacyDigital Transformation & ERP Regional Support Officer
[redacted]- Led ERP governance and business process standardization across 25 countries
- Managed solution design, testing, and deployment for enterprise transformation initiatives with 97% SLA achievement
- Served as Global Product Owner for logistics platform supporting 7,000+ users worldwide
- Delivered 6+ international ERP deployments and trained 1,000+ users across regional operations
ERP Functional Consultant
[redacted]- Delivered 20+ enterprise ERP projects across finance, supply chain, and manufacturing domains
- Architected and implemented end-to-end business solutions from requirements through post-go-live support
- Collaborated with stakeholders to develop business intelligence frameworks and KPIs enabling data-driven decision-making
- Worked across multiple ERP platforms to support operational efficiency and best practice implementation
Microsoft Dynamics NAV Functional Expertise 6+ Years
[redacted]- Delivered end-to-end Microsoft Dynamics NAV implementations.
- • Requirements gathering, Fit-Gap Analysis, FRD, FSD, Solution Blueprint.
- • Configuration, testing, UAT, Go-Live and post Go-Live support.
- • Functional consulting across Financials, Supply Chain, Manufacturing, CRM and Inventory.
- • Customer workshops, user training and pre-sales demonstrations.
- • Experience with C/SIDE, SQL Server, data migration and customization support