Verified Anonymous Profile
Digital / Technical Support
Kisumu, Kenya · 2.8 years experience
Open to opportunitiesSummary
A Computer Technology student with practical experience in digital and technical support. Demonstrates proficiency in web development, IT support, networking, and database fundamentals, with a strong foundation in troubleshooting and user-focused problem-solving.
Experience areas
Web DevelopmentIT Support & TroubleshootingCurrentDigital Support & User OnboardingCurrentNetworking & ConnectivityDatabase [redacted]System Administration
Work experience
Employer names withheld for privacyDigital / Technical Support
- Supported online platform activities and user onboarding
- Provided clear guidance on platform features and digital processes
- Managed digital communication and user assistance
Digital / Technical Support
- Delivered technical support for technology-based services
- Assisted users with digital support queries and issue resolution
Skills
PythonHTMLJavaScriptResponsive website developmentMySQLDatabase fundamentalsCisco routing and switching fundamentalsEthernet and connectivity troubleshootingPC maintenanceSoftware updatesAntivirus installationBackupsBasic system administrationProblem solvingCommunicationTeamworkAdaptabilityContinuous learning
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