Business Central Functional Team Lead

Summary

An experienced business systems professional with 5+ years of expertise in enterprise software implementations, requirements analysis, and stakeholder management. Specializes in leading end-to-end deployments of ERP and business management systems, translating complex business needs into system solutions and driving successful adoption across organisations.

Experience areas

1. Functional Team Lead – ERP Solutions

   • Lead end-to-end implementations of enterprise business management systems, translating client requirements into tailored system designs and configurations
   • Conduct discovery sessions and process analysis to identify business challenges and define effective system solutions
   • Mentor junior consultants and guide new team members through delivery methodologies and best practices
   • Support sales activities through technical demonstrations and competitive positioning

2. ERP Implementation Consultant

   • Managed complete implementation lifecycle including requirements definition, system configuration, data migration, testing, and go-live support
   • Designed detailed project plans covering timeline, resource allocation, and task sequencing for successful deployments
   • Delivered end-user training and comprehensive documentation to ensure effective system adoption
   • Provided post-implementation support and guidance to resolve issues and optimise system performance

3. ERP Consultant

   • Analysed and documented business and system processes to support software implementation initiatives
   • Decomposed product roadmaps into epics and user stories with clear validation criteria and acceptance standards
   • Collaborated with stakeholders to prioritise backlog and facilitate domain-expert discussions on business initiatives
   • Created comprehensive requirements documentation including functional specifications, workflows, and test cases

4. Business System Analyst

   • Conducted iteration planning and requirements gathering with end-users, subject matter experts, and developers
   • Managed product roadmaps, vision, and timelines across the software development lifecycle
   • Translated business problems into prioritised user stories and worked cross-functionally to define acceptance criteria
   • Produced business requirement documents, functional specifications, process flow diagrams, and use cases

5. Business Analyst

   • Analysed business problems and identified solutions through collaboration with technical teams
   • Documented business and system requirements using activities, use cases, and functional specifications
   • Created prototype designs and mock-ups using diagramming tools to support requirements validation
   • Managed project documentation including logs, meeting minutes, and retrospectives to ensure transparency and continuous improvement

Skills

Certifications

• Microsoft Dynamics 365 Business Central Functional Consultant (MB-800)