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Field service products for Dynamics 365

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50 products

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Add-on suite on Dynamics 365 Field Service covering agreement price regulation, enhanced recurrence, asset picture carousel, map visualisation, time tracking, AI planning and optional SCM/BC connectors.

Customer ServiceField Service

Power Apps solution for managing maintenance activities by centralizing tickets from multiple sources with mobile and desktop interfaces, activity logging, and technician collaboration.

Power Platform and Dataverse

Native Business Central equipment-service extension that manages service requests and orders, planned maintenance worksheets with service-due reminders, service history (repairs, maintenance, part replacements), and resource/material usage so spare-part demand reflects in item availability—with optional customer-portal status tracking for equipment servicing.

Business Central

Purpose-built Dynamics 365 Field Service extension that deepens case, customer-asset, agreement, work-order and invoicing processes inside Field Service. Links Customer Assets and Agreements to Cases, generates unique asset IDs by type/group, defines agreement coverage terms, applies warranty/agreement coverage on work orders, supports fixed-price invoice schedules and resource-role hourly rates, and adds integrated Customer Locations for where assets are serviced.

Customer ServiceField Service

Mobile application for Microsoft Dynamics NAV and Business Central enabling field workers to access business data offline, synchronize updates, and complete tasks such as sales orders and service calls from mobile devices.

Business Central

Offline-capable mobile sales, service, and delivery apps configured inside Dynamics 365 Business Central via the Anvaio App Builder — purpose-built mobility for BC/NAV field teams with barcode, GPS, and sync, not a generic mobile CRM.

Business Central

An all-in-one dealership management solution built on Microsoft Dynamics 365, integrating showroom sales, service operations, and back-office financials. Supports multi-company, multi-currency, multi-language operations with features for vehicle inventory, sales, rental, service, warranty, fleet management, customer relationships, and staff operations.

Dynamics 365 FinanceProject Operations+2

A comprehensive Microsoft Dynamics 365 Business Central solution designed for fuel distributors, offering truck integration, customer portals, automated fuel rack pricing, credit card processing, tank monitoring, accounts payable automation, and customer email notifications.

Business Central

Native Business Central technician app for Android and iOS that talks directly to the BC tenant API—no middleware. Field workers accept jobs, track travel and work time, scan machines, book spare parts, capture photos and signatures offline, and sync everything back into Dynamics 365 Business Central for same-day invoicing.

Business Central

Native Dynamics 365 Business Central graphical dispatch board for service resources. Planner and calendar views read BC resources, service items and service orders directly—drag a bar and the service order updates immediately with no second system or overnight sync. Colour by order type and repair status, branch filters, backlog lane and ten time scales.

Business Central

Native Dynamics 365 Business Central extension that deepens standard BC service: copy service orders/quotes/invoices, text templates and free-text problem/solution fields, advanced service-item management with images, attributes and operating-hours history, vehicle locations as service vans, and a comprehensive service API for mobile apps.

Business Central

Native Business Central shop-floor/service terminal that closes the gap between technician hours and customer invoices. Badge or name+PIN sign-in, start/stop on work orders, automatic work-time factors for evening/night/weekend, break rules, and one-click Transfer Time into service lines that survive posting onto shipments and invoices.

Business Central
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Native app

BigApp

Hubone AS

An optimized solution built on Microsoft Dynamics 365 Business Central for project- and service-oriented businesses, combining capabilities for CRM, project management, capacity planning, sales orders, assembly, production, service, and quality control. Integrates with Outlook, Teams, SharePoint, and includes time tracking and clock-in functionality.

Business Central

Native Dynamics 365 calendar plugin for collision-free appointment scheduling, resource availability, activity progress and custom-entity views inside Sales, Customer Service and Field Service.

Customer ServiceField Service+2

Mobile-first field sales CRM purpose-built on Dynamics 365 Sales for food & beverage, FMCG and CPG teams—offline retail execution, AI-assisted multi-day route planning, in-store checks, assortment/promotion management and performance KPIs with Dynamics 365 as the system of record.

Dynamics 365 Sales

AI-driven construction management system integrated with Dynamics 365, offering project scheduling, work order tracking, vehicle inspections, job costing, invoicing, and mobile field access for dispatchers, drivers, project managers, and finance teams.

Power Platform and DataverseProject Operations+1

Dynamics 365 / Dataverse add-on that bulk-uploads, previews and annotates photos and videos on any record (including Field Service work orders) and syncs media to SharePoint so Dataverse storage stays lean.

Customer ServiceField Service+2

Purpose-built Dynamics 365 Business Central industry bundle for agricultural machinery dealers—40+ BEYONDIT apps covering machine master data as its own entity, quote pre-calculation with attachments and trade-ins, tax-correct trade-in handling, workshop graphical board, mobile offline field service, manufacturer EDI/catalog links and spare-parts logistics.

Business Central

Native Dynamics 365 Business Central CMMS extension for plant and multi-customer maintenance. Manages asset trees, spare parts, technicians, preventive/predictive/corrective plans, work orders from tablet, subcontractor invoice traceability to assets, MTBF/MTTR and availability KPIs, with optional customer portal and IoT/SCADA triggers—all inside Business Central.

Business Central

Commercial Dynaway add-on for Microsoft Asset Management on D365 F&SCM covering permit-to-work, lockout/tagout, risk assessments, hazards/precautions and safe-work overview tied to work orders, assets and functional locations.

Supply Chain Management

Native PCF map control that embeds Azure Maps, multi-stop routing and travel-time rings inside Dynamics 365 Sales and Field Service forms, dashboards and the Microsoft Sales app.

Field ServicePower Platform and Dataverse+1

Native Business Central equipment and bulk-item rental extension covering rental quotes and contracts, multi-depot availability, logistics, service/maintenance, certificates, and object-level P&L integrated with BC sales, inventory, purchasing, service, and fixed assets.

Business Central

An integrated ERP system for equipment dealers that automates sales, rental, service, and maintenance processes. Built on Microsoft Dynamics 365 Business Central and Microsoft Power Platform, it provides real-time dashboards, KPIs, and asset lifecycle management.

Business CentralPower Platform and Dataverse

Field service for Dynamics 365

Field service products plan, dispatch and complete on-site work connected to Microsoft Dynamics 365. They cover scheduling boards, technician mobile apps, service contracts and spare-part logistics, extending or integrating with Dynamics 365 Field Service. Service organisations use them to fit more jobs per day and invoice work sooner.

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