SharePoint Online and Power Platform SME

CIYIS is seeking an experienced SharePoint Online & Power Platform Subject Matter Expert to support enterprise collaboration, workflow automation, information management, reporting, and digital transformation initiatives. The ideal candidate is a hands-on Microsoft 365 professional with deep experience administering and developing SharePoint Online environments while leveraging Power Apps, Power Automate, Power BI, Teams, and related Microsoft technologies to improve business processes and user productivity. This role combines technical administration, solution development, end-user support, training, documentation, and continuous improvement responsibilities. Key Responsibilities Administer and maintain SharePoint Online sites, lists, libraries, permissions, and governance controls. Design, develop, and support Power Apps solutions to automate business processes. Build and maintain Power Automate workflows and process automation solutions. Develop and support Power BI dashboards, reports, and data visualizations. Provide technical support for SharePoint Online, Microsoft Teams, OneDrive, and Microsoft 365 collaboration tools. Gather business requirements and design solutions that improve information sharing and operational efficiency. Analyze, troubleshoot, and resolve user issues related to Microsoft collaboration platforms. Deliver end-user training and coaching on Microsoft 365 technologies and best practices. Create user guides, training materials, SOPs, and technical documentation. Support information management, records management, and collaboration initiatives. Participate in process improvement efforts and recommend technology enhancements. Monitor solution performance and identify opportunities for optimization. Collaborate with stakeholders to improve adoption and utilization of Microsoft 365 technologies. Required Qualifications Minimum 5 years of experience with SharePoint Online administration and development. Minimum 5 years of experience with Microsoft Power Platform, including: Power Apps Power Automate Power BI Minimum 1 year of end-user training, coaching, or instructional experience. Experience administering Microsoft Teams, OneDrive, and Microsoft 365 collaboration services. Experience with workflow automation, permissions management, governance, and information architecture. Strong written and verbal communication skills. Ability to work independently and interact directly with business stakeholders. Experience documenting technical solutions and user processes. Preferred Certifications Candidates possessing one or more of the following are highly desired: MS-900: Microsoft 365 Fundamentals MS-700: Teams Administrator Associate PL-300: Power BI Data Analyst Associate PL-900: Power Platform Fundamentals PL-400: Power Platform Developer Associate MS-721: Collaboration Communications Systems Engineer Associate PL-600: Power Platform Solution Architect (or equivalent training/completion evidence) Preferred Experience Microsoft 365 governance and administration Enterprise collaboration platforms Information management and knowledge management SharePoint site architecture and governance Dashboard development and analytics Business process automation Agile project environments Technical training and user adoption programs Ideal Candidate You are a hands-on Microsoft 365 professional who enjoys solving business problems through technology. You are equally comfortable working with end users, building automation solutions, administering SharePoint environments, creating dashboards, and delivering training that helps organizations maximize the value of Microsoft technologies.