Senior ERP Analyst

Position Summary

We are seeking an experienced Senior Dynamics 365 Finance & Operations (D365 F&O) Analyst to lead the functional support, optimization, and continuous improvement of our Microsoft Dynamics 365 ERP environment.

This role will serve as a key liaison between Finance, Supply Chain, Operations, and IT, translating business requirements into effective D365 F&O solutions. The ideal candidate combines strong functional knowledge of D365 F&O with hands-on experience in requirements analysis, configuration, testing, integrations, data, and business-process improvement. The Senior D365 F&O Analyst will participate in implementations and upgrades, manage complex production issues, lead UAT, support process improvements, and provide subject-matter expertise to business stakeholders.

Key Responsibilities

D365 F&O Functional Ownership

• Serve as a senior functional subject-matter expert for Microsoft Dynamics 365 Finance & Operations.
• Analyze business processes and recommend improvements using D365 capabilities.
• Configure and maintain D365 F&O functionality in accordance with business requirements.
• Provide Level 2/Level 3 functional support and troubleshoot complex ERP issues.
• Evaluate system changes and their downstream impact across Finance, Operations, and Supply Chain.

Finance & Supply Chain

Support and provide expertise across relevant D365 modules, including:

• General Ledger
• Accounts Payable
• Accounts Receivable
• Fixed Assets
• Cash and Bank Management
• Procurement and Sourcing
• Inventory Management
• Warehouse Management
• Sales Order Management
• Product Information Management
• Budgeting and financial reporting

Business Analysis

• Partner with Finance, Operations, Supply Chain, and other business teams to understand requirements.
• Lead requirements-gathering sessions and document current- and future-state processes.
• Translate business requirements into functional specifications and D365 solutions.
• Identify opportunities to automate manual processes and improve operational efficiency.
• Challenge existing processes when standard D365 functionality can provide a better solution.

Implementation & Projects

• Participate in D365 implementations, enhancements, upgrades, and rollouts.
• Develop functional requirements, process flows, configuration documentation, and test scenarios.
• Coordinate with developers, technical architects, integration teams, and external implementation partners.
• Support data migration, integrations, cutover, go-live, and post-go-live stabilization.
• Manage assigned projects and deliverables from requirements through implementation.

Testing & Quality Assurance

• Lead or coordinate System Integration Testing (SIT), User Acceptance Testing (UAT), regression testing, and release validation.
• Develop test scripts and acceptance criteria.
• Coordinate defect identification, prioritization, resolution, and retesting.
• Validate that system changes meet business requirements without negatively affecting existing processes.

Reporting, Data & Integrations

• Work with technical teams to resolve data and integration issues.
• Use SQL and/or other analytical tools to investigate ERP data and troubleshoot issues.
• Support Power BI and other reporting solutions.
• Understand D365 integrations with third-party applications and Microsoft technologies.
• Assist with data quality, reconciliation, migration, and master-data initiatives.

Stakeholder & Vendor Management

• Act as a trusted ERP advisor to business stakeholders.
• Communicate technical and functional concepts clearly to non-technical users.
• Coordinate with Microsoft, implementation partners, software vendors, and contractors when required.
• Provide training, documentation, and knowledge transfer to end users and junior analysts.

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business, Accounting, Supply Chain, or a related discipline.
• 5+ years of ERP experience, with significant hands-on experience supporting Microsoft Dynamics 365 Finance & Operations.
• Strong functional knowledge of at least one major D365 F&O area, preferably Finance, Supply Chain, or both.
• Demonstrated experience with requirements gathering, functional analysis, configuration, testing, and production support.
• Experience participating in or leading D365 implementations, upgrades, or major enhancements.
• Strong understanding of business processes and the ability to translate those processes into ERP solutions.
• Experience working directly with Finance, Operations, Supply Chain, or other business stakeholders.
• Strong analytical, problem-solving, communication, and documentation skills.

Preferred Qualifications

• Microsoft Dynamics 365 certifications, MB-310, or MB-330.
• Experience with D365 Finance and Supply Chain Management.
• Experience with Power BI, Power Platform, Power Automate, or Dataverse.
• Working knowledge of SQL.
• Experience with D365 integrations, APIs, and data entities.
• Experience with data migration and Data Management Framework (DMF).
• Experience with security roles and segregation of duties.
• Experience with Azure DevOps or similar application lifecycle-management tools.
• Experience in oil & gas, energy services, manufacturing, engineering, industrial distribution, or other asset-intensive industries.
• Experience working with global or multi-entity ERP environments.

Equal Opportunity

We are an equal opportunity employer committed to building an inclusive workplace. Employment decisions are based on qualifications, experience, business needs, and other lawful considerations without regard to protected characteristics.

Disclaimer

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required. Duties may change at any time with or without notice.