Is Your Dynamics CRM Ready for Copilot? See What's Wrong, Fix It, Keep It Fixed

Copilot doesn't understand how to avoid your messy CRM data. If there are three copies of the same customer, it grabs one and answers from it. But is that the right record? Most Dynamics 365 environments have more than 30% duplicate records, and it gets worse every time a form, an import or an integration adds more. Merging them by hand is a job that never ends, because they come back next quarter.

Details

• When / timezone: Sessions: 12:00 PM (EDT), 03:00 PM (EDT)
• Audience: Dynamics 365 / Power Platform customers and partners
• Recurring: no

Source

https://msdynamicsworld.com/event/your-dynamics-crm-ready-copilot-see-whats-wrong-fix-it-keep-it-fixed